Terms of Agreement
Please read through my terms of agreement before an appointment is booked.
Confidentiality and privacy
Kimberley Morgan of Ordered Space Ltd (OSL) provides a professional and confidential professional organising service. Client details will not be disclosed to third parties. However, if working face-to-face, for safety reasons your name and location are always shared with one other
person. Testimonials and photographs are only used with your knowledge and consent. (With permission, photos may be taken during the session to record progress.)
Disclaimer
Advice is given in good faith and without pressure. It is always the client's decision whether or not to follow any advice given. Kimberley Morgan thus accepts no responsibility for actions taken on the basis of that advice or encouragement, or for their consequences whether at the consultation, during the organising or decluttering process, or at any subsequent date
following any engagement or consultation.
As Kimberley Morgan is not a valuer of art or other items of special value or rarity, you are advised to seek your own valuations of any items.
Breaks
A lunch break of 30 minutes will be taken during full day sessions. This lunch break is not part of the session and is not charged for.
Payment Terms
You will receive an invoice prior to the first session. To confirm your booking, sessions must be paid for in full, in advance.
Cancellation
Both parties have the right to cancel the contract due to unavoidable circumstances. If you cancel within 7 days of the agreed date, Kimberley Morgan reserves the right to charge 50% of the amount due (see COVID exception below).
Terms & Conditions
This section relates to face-to-face work in your home/workplace:
- Limits of physical work Kimberley Morgan is unable to move or lift heavy items for safety reasons. If this is required, you may consider arranging a willing volunteer. She may undertake some light cleaning to assist the decluttering and organising process but does not provide a cleaning service. She does not work in a smoking environment. She must be informed in advance of any other people who will be present during a session.
- She commits to handle all items with care. In the case of accidental damage or loss, however caused, you hereby agree that she is not held liable for losses or damage caused during her engagement.
- If access to your home or premises is restricted or unsafe, Kimberley Morgan reserves the right to leave before the end of the session and to charge for lost time and expenses incurred. You have a duty of care to ensure that your premises are safe to work in, and you agree to disclose any circumstances that may put her at risk as soon as you are aware of such circumstances.
- Removal of items: Kimberley Morgan works with you, the client, with your own belongings. Any items not belonging to you should be decluttered only with the express permission of the person concerned, who must let me know in advance in writing/ by email.
- If driving, she may offer to take items to charity; however, any items to be removed from your premises for disposal will only be taken at your own discretion and with your permission. You are responsible for all items disposed of in the decluttering process.
- Covid-19 safety: It is essential that all parties disclose (as early as possible) any possible Covid 19 symptoms present up to 10 days prior to a session i.e., raised temperature, new and continuous cough, the loss of, or any alteration to taste or smell. (Should a session need to be cancelled for such reasons no cancellation fee will be due). All parties present agree to maintain good hygiene practices and wear adequate protection as agreed before the session. Both parties agree to keep communicating about any safety concerns they may have during the session.
- Please ensure you have read and agree to all Terms and Conditions before booking an appointment